Coastal Italy

The first step in the booking process is speaking to a Limitless Travel Advisor on [PHONE_NUMBER]. While many Limitless Travellers contact us knowing exactly which short-haul holiday they want to book, many also call us for advice. We often help our travellers pick out the perfect holiday based on their needs and interests. So don’t hesitate to get in touch, even if you’re not sure which holiday to book yet.

When you’re ready to book, you’ll pay a deposit to confirm your place. The remainder of the balance is payable closer to the departure date. Flexible payment plans are available, allowing you to spread the cost of your holiday.

You will also discuss your holiday and needs with your Personal Travel Advisor to ensure you have the best possible care package and everything has been considered. Finally, the Limitless Care Team will contact you three months before departure to confirm you have all you need, are happy with arrangements, and are ready for your Limitless holiday.

You can check the What’s Included? section at the top of each tour page for a comprehensive account of what’s included in the price of a specific holiday. Broadly, the following is included as standard in every holiday:

• Accessible travel while on holiday

• Accommodation

• Breakfast and dinner

• Accessible excursions

• Group Support and Holiday Assistance

The Limitless Team carefully vets all aspects of our short-haul holiday destinations, including accommodation, transport and excursions. Our extensive experience organising disabled-friendly holidays ensures we know what’s required and how best to support you. All of our excursions are designed with Limitless Travellers in mind and prioritise your comfort, enjoyment and access needs. This holiday has been successfully run several times in previous years, and has proven exceptionally popular with Limitless Travellers.

Our team is comprised of trained and experienced professionals who are empathetic, friendly and dedicated to helping you enjoy a safe, comfortable and memorable holiday. The Limitless Team plays a significant role in ensuring Limitless Travellers get the most from their tour, so each member is carefully vetted and selected. When you travel with Limitless, you know you’re looked after by the best in the business!

Group Support & Holiday Assistance is included as standard with all Limitless holidays. It's what sets us apart from every other UK holiday provider!

This level of support is suitable for those who do not require physical support, but may need a helping hand to make the most of their holiday experience. We provide this assistance in a group setting, so you must be able to support yourself if you intend to leave the group at any point.

What does Group Support & Holiday Assistance include?

✓ Pre-holiday assistance from your Personal Travel Advisor, who will answer any questions you have and provide support with hiring any limited mobility equipment you require.

✓ During your holiday, the Limitless Team will assist you with making the holiday accessible day-to-day, including:

✓ Help with checking into your hotel

✓ Assistance with luggage

✓ Help with accessing excursions

For more details, speak with a member of the Limitless team on [PHONE_NUMBER].

At Limitless, we offer a range of additional care packages if your require a little more assistance. This allows us to tailor care to individual Limitless Travellers and ensure your needs are met while on holiday.

They range from our Morning, Evening & Occasional Daytime Care package for travellers who require intermittent assistance with personal care to our One-to-One Care With Hoisting package for travellers who would benefit from comprehensive, all-day care.

We always recommend getting touch with your Personal Travel Advisor to discuss care packages. They are always on hand to answer questions, provide information, and make recommendations about the package they think is most suitable for you. You can contact Limitless on [PHONE_NUMBER].

In addition to this, our care team will also reach out to you three months before your holiday to confirm you have everything you need to travel with complete confidence.

Yes, Limitless helps arrange the rental of equipment for your holiday. We’re always able to source common accessibility equipment, such as shower chairs, mobility scooters, hoists, shower commodes, profile beds, stand aids, and manual and electric wheelchairs. We may also be able to arrange the hire of more specialist equipment, though this is dependent on availability. You can check what equipment is available by contacting the Limitless Travel Advisors on [PHONE_NUMBER].

Limitless Travel partners with trusted UK and international equipment suppliers, and all equipment is checked, tested and sanitised at the holiday accommodation before use.

We do our utmost to accommodate any special dietary requirements. We recommend contacting a Limitless Travel Advisor on [PHONE_NUMBER] to check whether we can cater for your specific needs before booking.

No, flights are not included in the cost of your Limitless short-haul holiday. However, we do provide extensive booking support, and your Limitless Personal Travel Advisor is always available to provide information and assist with any matter relating to travel and flights.

Having booked your Limitless short-haul holiday, we’ll send out flight details approximately three months before the departure date. You are then responsible for booking flights, though assistance and support are always available from your Personal Travel Advisor. You can choose to fly on a different flight to the Limitless Team and your fellow Limitless Travellers, but we will not be able to provide support at the airport or during the flight in this case. We will still arrange an accessible transfer to the hotel for you if you fly independently.

For short-haul holidays, we aim to have two flight teams – one flying from a London airport and the other flying from an airport further north, typically Birmingham or Manchester. This gives Limitless Travellers greater choice and reduces travel time to and from the airport. The specific airports we use depend on destination, cost, flight availability and departure time. Where possible, we opt for a mid-day flight for your convenience.

Limitless Travellers are responsible for contacting and organising the special assistance team at the airport. The airport’s special assistance team will help you with check-in, security and boarding, and we recommend using their services if possible. Though the special assistance team will manage most of your airport experience, the Limitless Team will also be on hand to accompany you, provide support and advocate on your behalf.

The Limitless Team will usually meet you at the airport's special assistance desk, collect and handle luggage, and provide any support necessary. If required, we can schedule regular check-ins during the flight. Our team is highly experienced and regularly accompanies Limitless Travellers on international flights. As such, we're able to make sure your journey is smooth and comfortable, and you feel confident travelling. For Limitless short-haul holidays, we guarantee we'll be there to help whenever you need us.

If you opt for the One-to-One Care package, your carer will meet you at the designated airport and provide dedicated support throughout the airport, flight, transfer and holiday.

We've arranged accessible transport for the drive from your destination airport to the hotel, so you don't have to worry about transfers at all. We use transfer vehicles that have been vetted to ensure accessibility and are equipped with a ramp or hydraulic lift.